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Privacy Policy

Effective Date: April 21, 2026

1. Information We Collect

We collect information you choose to share, along with limited data collected automatically through your interaction with our website.

Information you provide directly

When you submit a form or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Inquiry type (acquisition, commission, private listening, etc.)

  • Project details or any additional information you choose to share

Information collected automatically

When you browse our site, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Pages visited and time spent on the site

  • Referring website

This information helps us understand how visitors engage with OBEN and allows us to improve the experience.

2. How We Use Your Information

We use your information in a direct and intentional way:

  • To respond to inquiries and communicate with you

  • To facilitate acquisitions, commissions, and installations

  • To coordinate private listening experiences or events

  • To manage client relationships and communication

  • To improve our website and offerings

We do not sell or rent your personal information.

3. Data Handling and Storage

Our website is hosted on a secure third-party platform that enables us to collect and manage inquiries.

When you submit a form:

  • Your information is processed through secure systems

  • Data may be stored within integrated contact or client management tools

  • We may organize or manage this information internally to support communication and project coordination

These systems are designed to follow standard security practices.

4. Sharing of Information

We do not sell your data.

We may share information only when necessary, including:

  • With trusted service providers that support our website or communications

  • With collaborators or partners directly involved in a commissioned project or installation

  • When required by law or legal process

All sharing is limited, purposeful, and handled with care.

5. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Ensure the site functions properly

  • Understand visitor behavior

  • Improve performance and user experience

You can adjust your browser settings to disable cookies if preferred.

6. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, misuse, or loss. This includes secure hosting environments and controlled access to client information. However, no system is completely secure, and absolute security cannot be guaranteed.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Opt out of communications

To make a request, contact: studio@obenhifi.com

8. Third-Party Links

Our website may contain links to external sites. OBEN is not responsible for the privacy practices of those sites.

9. Children's Privacy

OBEN does not knowingly collect personal information from individuals under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised Effective Date.

11. Contact

For any questions regarding this Privacy Policy or how your information is handled:

OBEN Los Angeles, CA studio@obenhifi.com

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